Statement of security

We use a variety of industry-standard security technologies and procedures to help protect your license plate data and personal data from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number) we encrypt the transmission of that information using secure socket layer technology (SSL). We do not store your credit card information. Rather, we partner with a certified PCI Service Provider Level 1 merchant gateway. This is the most stringent level of credit card security certification available.

License plate data is similarly encrypted with SSL when sent to OpenALPR. The license plate images are persisted on your OpenALPR Agent systems. These images can be served within your network and do not need to be transferred over the internet to be displayed. The license plate data is stored on password-protected database systems that are kept isolated in a private network.

We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that OpenALPR cannot fully eliminate security risks associated with license plate data and personal data and mistakes and security breaches may happen. If you have any questions or concerns about security, please contact us.


Our security protocols

Rekor's OpenALPR suite of solutions utilizes sophisticated security standards and takes pride in protecting the data of both the public and customers alike.
Database security
Data is stored in secure databases where only our system admins have access.
Data access
Your data is accessible 24/7 until it is purged after 5 or 60 days, depending on your plan.
Data privacy
Customer data is only used to provide our services; it is not shared with any third party.
Payment encryption
Credit card information is never stored and we use a PCI Service Provider Level 1 merchant.
User encryption
All in-transit user data (including password) is encrypted with 256 bit SSL.
CJIS compliance
Hosted on AWS GovCloud, we offer a CJIS Compliant platform to handle info securely.